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Creating sales order in CRM using web services and unable to save

January 10, 2013, 4:34 am
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Hello Experts,

 

 

I have designed a web service for creating sales order which will be triggered from legacy system passing the required information from legacy system to web servcie.

 

Web service is created with help of WS_DESIGN_TOOL.It generated the create function module to create order

 

When I try to test the FM passing all the data, i'm unable to save it. I checked in debugging and found that it was calling rollback because of objects failed to save. Further debugging i got to know that SAP has made a hardcode check on business objects for Sales order 'BUS2000115', (Line 105 for MAINTAIN_ORDERS (CL_CRM_INTLAY_BTIL)) which will modify the changed objects including all the related objects which changed. Then for every entry corresponding to header data, it changes the object type to BTOrder. Now in changed objects or objects to save list, we have 3 duplicate entries. And order_save saves 1 and fails other two thus causing rollback.

 

Everything happening is standard with no custom code at all.

 

What should be done to save the order in DB? Kindly help.

 

Thanks in advance.

 

 

Best Regards,

Latif Bansal

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CRM - TAXWARE - Config Steps

December 18, 2012, 2:28 pm
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Hi All,

 

We want to configure TAXWARE for tax and jurisdiction code calculation. I did all the setting under Basic Function --> Taxes and jurisdiction code determination is working using TAXWARE.

 

The issue is tax calculation is not working in transaction, we are using UTXJ (300), XR1 (301),...., XR6 (306) in our pricing procedure. I'm not sure what we are missing. Could any please provide some pointers or config steps to setup tax calculation.

 

Also, do we have to configure or do anything in TTE configs?

 

We are using SAP CRM 7.0 EHP1, and when i tested FM 'RFC_CALCULATE_TAXES_DOC' using test data i was able to successfully get tax output. But its not working in transaction

 

Regards,

Vikas

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TAXWARE - No Tax Calculated..

December 17, 2012, 11:26 am
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Hello Experts,

 

I'm setting up the taxware connection with SAP CRM 7.0 EHP1. The tax jurisdiction code is working correctly and all the RFC related configs already done.

My pricing procedure contain formula 300, 301 to 306. All the pricing except tax calculation is working correctly.

 

I setup log in SM53 and found below error, i'm not sure how to resolve this. Any pointer is highly appreciated.

 

SeverityLog Name
ERRORcom.sap.taxes.userexit.value.ExtTaxCalc300

 

Message:CRM_Formula_ERROR:com.sap.conn.jco.ConversionException: (122) JCO_ERROR_CONVERSION: Cannot convert field NR_JUR_LEVELS of type NUM to int


at com.sap.conn.jco.rt.AbstractRecord.createConversionException(Ljava/lang/Throwable;ILjava/lang/String;)Lcom/sap/conn/jco/ConversionException;(AbstractRecord.java:415)

at com.sap.conn.jco.rt.AbstractRecord.createConversionException(ILjava/lang/String;)Lcom/sap/conn/jco/ConversionException;(AbstractRecord.java:410)

at com.sap.conn.jco.rt.AbstractRecord.getInt(I)I(AbstractRecord.java:1853)

at com.sap.conn.jco.rt.AbstractRecord.getInt(Ljava/lang/String;)I(AbstractRecord.java:2807)

at com.sap.taxes.taxCall.ExternalTaxCalculationRFC.checkJurLevelTaxExistence(Lcom/sap/conn/jco/JCoTable;Lcom/sap/conn/jco/JCoTable;)V(ExternalTaxCalculationRFC.java:571)

at com.sap.taxes.taxCall.ExternalTaxCalculationRFC.calculateTaxes(Lcom/sap/spe/pricing/transactiondata/userexit/internal/IPricingDocumentSAPExit;Lcom/sap/spe/pricing/transactiondata/userexit/internal/IPricingItemSAPExit;Lcom/sap/taxes/base/ExternalTaxDoc ument;)Lcom/sap/conn/jco/JCoStructure;(ExternalTaxCalculationRFC.java:390)

at com.sap.taxes.taxCall.ExternalTaxCalculationRFC.run(Lcom/sap/spe/pricing/transactiondata/userexit/internal/IPricingDocumentSAPExit;Lcom/sap/spe/pricing/transactiondata/userexit/internal/IPricingItemSAPExit;Lcom/sap/taxes/base/ExternalTaxDocument;)V(Ex ternalTaxCalculationRFC.java:108)

at com.sap.taxes.userexit.value.ExtTaxCalc300.overwriteConditionValue(Lcom/sap/spe/pricing/transactiondata/userexit/IPricingItemUserExit;Lcom/sap/spe/pricing/transactiondata/userexit/IPricingConditionUserExit;)Ljava/math/BigDecimal;(ExtTaxCalc300.java:18 8)

at com.sap.spe.pricing.transactiondata.impl.PricingCondition.overwriteConditionValue(Lcom/sap/spe/pricing/transactiondata/userexit/IPricingConditionUserExit;)V(PricingCondition.java:2199)

at com.sap.spe.pricing.transactiondata.impl.PricingCondition.overwriteConditionValue()V(PricingCondition.java:2180)

at com.sap.spe.pricing.transactiondata.impl.PricingCondition.calcConditionValue(Z)V(PricingCondition.java:4502)

at com.sap.spe.pricing.transactiondata.impl.PricingCondition.calcConditionValue()V(PricingCondition.java:4223)

at com.sap.spe.pricing.transactiondata.impl.PricingCondition.calculateConditionValue([Ljava/math/BigDecimal;Z)V(PricingCondition.java:968)

at com.sap.spe.pricing.transactiondata.impl.PricingItem.calculate(ICZZLcom/sap/spe/pricing/transactiondata/impl/PricingCondition;)I(PricingItem.java:1419)

at com.sap.spe.pricing.transactiondata.impl.PricingItem.exclusion(ICZLcom/sap/spe/pricing/transactiondata/impl/PricingCondition;)I(PricingItem.java:2258)

at com.sap.spe.pricing.transactiondata.impl.PricingItem.exclusion(IC)V(PricingItem.java:858)

at com.sap.spe.pricing.transactiondata.impl.PricingItem.calculate()V(PricingItem.java:577)

at com.sap.spe.pricing.transactiondata.impl.PricingItem.pricing(Z)V(PricingItem.java:454)

at com.sap.spe.document.impl.Item$PricingItemConnector.updatePricingItem()V(Item.java:1257)

at com.sap.spe.document.impl.Document$PricingDocumentConnector.updatePricingItems()V(Document.java:884)

at com.sap.spe.document.impl.Document$PricingDocumentConnector.updatePricingDocument()V(Document.java:791)

at com.sap.spe.document.impl.Document.pricing()V(Document.java:349)

at com.sap.spe.document.rfc.ChangeDocument.handleDocRequest()V(ChangeDocument.java:119)

at com.sap.spe.document.rfc.DocHandlerAdapter.handleRequest()V(DocHandlerAdapter.java:72)

at com.sap.spe.base.util.jco.HandlerAdapter.handleRequest(Lcom/sap/vmc/RFCContainer/Call;)V(HandlerAdapter.java:117)

at com.sap.vmc.remserver.RFCDispatcher.handleRequest2(Lcom/sap/conn/jco/JCoFunction;)V(RFCDispatcher.java:995)

at com.sap.vmc.remserver.RFCDispatcher.handleRequest(Lcom/sap/conn/jco/JCoFunction;)V(RFCDispatcher.java:746)

at com.sap.conn.jco.rt.VMCServer.dispatchRequest(Lcom/sap/conn/jco/JCoFunction;)V(VMCServer.java:911)

at com.sap.conn.jco.rt.MiddlewareJavaRfc$JavaRfcServer.dispatchRequest(Lcom/sap/conn/jco/rt/ServerWorker;Ljava/lang/String;)V(MiddlewareJavaRfc.java:3349)

at com.sap.conn.jco.rt.MiddlewareJavaRfc$JavaRfcServer.listen(Lcom/sap/conn/jco/rt/ServerWorker;)V(MiddlewareJavaRfc.java:2398)

at com.sap.conn.jco.rt.VMCServer.listen()V(VMCServer.java:766)

at com.sap.conn.jco.rt.VMCServer.run()V(VMCServer.java:689)

at com.sap.vmc.remserver.RfcServer.run()V(RfcServer.java:376)

at java.lang.Thread.startup(Z)V(Thread.java:1954)

 

Regards,

Vikas

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CRM ATP check using ECC and External System at same time

January 10, 2013, 11:38 am
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Hi Experts,

 

We have a requirement where we have ECC and External (mainframe) systems as fulfillment systems. We have 2 sets of Item categories one for ECC and one for external system.

 

Currently, the ATP check works only for one system ECC or External. If ECC is active then External is ignored.

We need some help/pointers how to implement ECC and External ATP check at the same time from CRM system.

 

Regards,

Vikas

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How to get the Accounts Receivable total from CRM not GL

January 10, 2013, 12:44 pm
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I was told by a consultant that it is possible to get the member/business partner AR total by

using a Tcode like FPL9 or FPT7.  Can anyone tell how to get the AR total to compare to the GL?

We see the CRM like a sub-leger!!

 

Thanks, Tonya

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Generate items automaticlly in opportunity

January 3, 2013, 11:38 pm
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Dear Expert,

 

We got a requirement like this: after enter main product in opportunity line items, system generates sub-items automatically. The sub items are 'services' provided by seller according to the main items. For example, main item 'PC X220' with sub-item '3 years warranty' and sub item......

 

To generate items automatically, We are thinking about to use 'Structured product' or 'Product Proposal'. But it seems that both are not good solution.

  • 'Product Proposal' is not available in opportunity in standard
  • 'Structured product' requires to maintain qty information in product master data, however, in real business,  there is no qty for service product

 

Any other good idea?

 

Best regards~

 

Hedy

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Help with CRMD_PRICING_I NET_VALUE

January 11, 2013, 4:41 pm
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Hi experts.


I am new in SAP and need to do a program to change and update the value of the NET_VALUE into the table CRMD_PRICING_I, but I could not have found a BAPI that allows me to modify this table.


Please help me!


Regards.

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Action Tab for Opportunity

January 12, 2013, 2:14 am
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Hi All,

 

I am working on triggering an e-mail thru opportunity based on date rule. I am able to use this for activities.However, I am having issues with triggering e-mails for opportunities.

 

I have defined the action profile & action conditions. Action profile is assigned to Opportunity.But, the Action Tab is not available in Opportunity transaction. I have also checked the Sales Assistant tab of opportunity. But its is also not visible under this Tab.

 

I used standards with both smart forms 1) CRM_REMINDER_Mail & 2) CRM_Opportunity* which are suitable for e-mail.

 

Class is used is CL_PROC_CRM_Opportunity which is related to opportunity. I have also used the class related to CL_PROC_CRM_ORDER*.

 

Opportunity object is maintained in date Profile & & Action Profile. Also, the conditions are correctly designed to trigger an e-mail which is working for Activities.

 

Could any one please suggest why the actions for "e-mail trigger " are not visible in Opportunity when these can be viewed in Activity.. Is there anything I am missing on class or Smartform or any configuration. Kindly note that SCOTT settings are done and e-mail trigger is happening for Activity.I am only having issues with Opportunity.

 

Thanks for help in advance.

 

Thanks,


Rahul

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Pricing error: Mandatory condition MWST is missing

January 8, 2013, 3:57 am
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Pricing error: Mandatory condition MWST is missing.

 

When i am doing sales order it shows like this. this condition is there in both customer and material also. and also i was maintained in vk11 with the customer and material combination and tax code also. eventhough its not appear and document now completed with out this. in incompletion log its show price error.

 

can any one give me suggestions on this.

 

 

thanking you,

Venkatasivakrishna.k

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Hi Experts, a question on statuses within Activities

January 15, 2013, 1:25 am
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We have recently upgraded from CRM 4 to CRM 7 ehp 1. Now, there is some strange behaviour when creating new activities of our custom transaction types. For the example let's call it 'Z212'. This tt has it's own custom status scheme 'zcrmact'. This scheme has four custom statuses. And with this four system statuses:  open, inpr, inpr and fini. Now for some reason when I create this activity the system status 'planned' is added. This status does not come from the custom status scheme used for tt 'Z212' but where does it come from. I have tried debugging but can not pin point the exact code where this happens. I am at the point where I am going to code into the component that this statuses is removed but first I wanted to try sharing the problem with the community.

 

Any help will be appreciated!

 

Cheers, Bas

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We have an issue which is related to loan return

December 24, 2012, 1:32 am
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Hi Gurus,

 

We have an issue which is related to loan return.

 

We are unable to get loan return I tem in R/3 but it is showing in CRM without any error msg,

We have 120 items for loan and 130 item for loan return. After saving the complaint item 130 loan returns is not getting replicated in R/3.

 

Can u send us voluble solution for this? 

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DB table for maintained sales area of accounts

January 15, 2013, 4:57 am
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Hi friends,

 

I need the db table/view to find the sales area(Sales Org,distribution channel and division) maintained for an account.

If I am not wrong, this can be viewed under 'Sales area' assignment block in webui.

 

This may sound simple to you..but i feel it very challenging..

 

Please throw some light on this...

 

Thanks & Regards

Karthikeyan N

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FM to fetch sales organisation and distribution channel

January 16, 2013, 12:20 am
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Hi,

 

Please let me know any FM or any other way to fetch sales organisation and distribution channel data by passing employee responsible.

 

 

 

TIA

Neha

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Archivelink - File Name and Description Missing in Attachment

December 19, 2012, 6:04 pm
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Hi All,

 

we are using Archivelink to attach file in CRM Web UI.

however we find the original file name and description are missing in the columns of info displayed - which makes it difficult to differentiate files in the same format. in configuration of the viewset, we also can't find any field describing this information.

we also have implemented SAP Note 1451769 but does not work.

 

any lead is really appreciated.

 

Regards

JD

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How to populate the list values for Item status filed while creating an Opportunity

January 16, 2013, 9:16 am
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Hi Experts,

 

We have implemented SAP CRM Sales 2.1 in our Landscape.

 

I am trying to populate the list of values on STATUS field for Opportunity item in Ipad.

In Device we have standard field STATUS under Item.

 

1. This is a standard field(Not Custom Enhancement Field) and it is existed in the device.

 

2. For that i have to populate the List of Values From TJ30 Table( Field Name CRM_VRGNG ).

 

How can i do this, Could you please any one help me in this.

 

 

Thanks and Regards,

Suman

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Case Management: Trigger Action Immediately

January 17, 2013, 7:38 pm
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Hello,

 

I am using an action in case management to perform some custom logic when the case is set to a particular status, say X. The action is set up to call a method (the EXEC_METHODCALL_PPF BAdI) which houses the required custom logic. Even though I have selected 'Immediate Processing' in the action configuration in IMG, the action is getting triggered only when the case is saved.

 

There is no schedule condition associated with the action. The start condition is built on the status field (it checks whether the status is equal to X).

 

What should I do to trigger the action immediately i.e. as soon as the status is set to X?

 

Thanks.

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How to change the drop down list for Opportunity Item STATUS field

January 17, 2013, 1:19 am
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Hi Experts,

We have implemented SAP CRM SALES 2.1 in our landscape.

 

1. In Opportunities we have STATUS field for Header and as well as Item.(This is SAP Standard field)

2. For this STATUS field its showing the drop down list.

3. At header level and Item level also its showing same list of values.

4. I want to display item STATUS drop down values at item level from TJ30 table .

 

How to display that values, can any one please help me in this.

 

Thanks and Regards,

Suman

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FM to Simulate Price in SAP CRM

January 18, 2013, 7:43 am
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Hi Gurus,

 

   Is there any way price can be simulated in SAP CRM? I tried modifying SAP test program IPC_TEST_ORDER, but no luck.

   In ECC, PRICING and BAPI_SALESORDER_SIMULATE function modules used to simulate price for sales document.

 

   Any help on this will be appreciated and points will be rewarded.

 

Regards,

Bhanu

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Determine sales area based on sold to and product

January 18, 2013, 11:12 am
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We want to update the Sales Org on an opportunity based on the country of the sold - to as well as the product.

How can this be achieved ?

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email check box

January 12, 2012, 7:22 pm
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Hi Friends,

I have a query, what is the significance or use of "EMAIL" check box we see at the time of customizing the header of an activity?

One more thing I want to ask Is there any way that the employee can see the all open activities in home page or in worklist.

In home page we can see the activities scheduled for today, In calender we can find activities for two months, Is there any way so that we can see open activities in list form as we see activities scheduled for today.

 

Please Reply

 

Regards

Sanchit

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