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Check Credit functionality is not functional in Sales Order

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Hello Friends,

I am facing an issue in the Standard functionality in CRM Sales Order in SAP CRM 7.1 web ui environment. For Credit management, we have configured all the necessary configuration like assigning the ECC logical system for CRMCREDCHE and check in the transaction type at 3rd level customising.

From IC Agent role, after entering the details in the Sales Order and before Saving, when I am trying to select Check Credit from the More button, there is no status change or information appears except the Credit Check is performed in the message block. But when I save the Sales Order and click on End button and revisit the sales Order, the Status changes to All the items in the Credit block.

 

Kindly suggest if there is any configuration required to accomplish the Credit Check ok or not Ok in CRM before Saving the Order.

 

Many thanks,

Anup Bansal


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