Hi:
I am new to SAP CRM and have the following questions:
What happens before Blueprint documentation and realization. I know that we study the business process which is goings to be as is study map it with SAP and then document the to-be process. Suppose after the client decides on having SAP CRM Sales marketing and service modules implemented. what happens next in the real time. Do we also check on the number of Servers and clients needed, network connections etc.
In gap analysis wht are the gaps usually found..just need an example. I am trying to get a Functional spec. could anyone please tell me one enhancement design example along with a spec.
Any help on these would be greatly appreciated.
Thank you