Hi,
I have implemented territory management in SAP CRM. Accounts are assigned to Territories based on rules created for territories.
Now, If I want to change an active rule for a territory, I change its 'Valid To' date in 'Rules' assignement block of that particular territory(Sales Operations-->Territories).
After doing this, though this rules become ineffective after the 'Valid to' date(i.e. accounts assigned based on thsi rules are unassigned from the territory) but still its status is displayed as 'Active'. Do we have any SAP Note or any other alternative so that all such expired rules are displayed as inactive and user has the option to delete them(as only Inactive rules can be deleted).
Regards,
Amit Singh